There is no Refund policy once the order is delivered, only product warranty applicable.
You will get the refund when you received the products like such as a defect/damaged/wrong product
We sell only Genuine product in Brand New Condition. We don't sell damaged products, you will get genuine products only, if any damaged product received from delivery partner need valid video proof while opening the package, need to contact within 12 working hours after delivery. Please contact us at 040-35943184 or support@asrcctv.in to initiate a return. Products must be returned in their original packaging and condition, with all original tags, labels, and accessories.
Customers are responsible for the cost of return shipping.
You can contact our customer service team by phone at 040-35943184 or by email at support@asrcctv.in. Our team is available to assist you with any inquiries or issues you may have.
We accept various payment methods, including credit cards, debit cards, and online payment systems. For more details, please visit our payment options page or contact our customer service team.
Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your delivery on the carrier's website.
If you need to change or cancel your order, please contact us as soon as possible at 040-35943184 or support@asrcctv.in. We will do our best to accommodate your request. However, if your order has already been processed or shipped, we may not be able to make changes or cancellations.