Terms & Conditions

Overview

Welcome to www.asrcctv.in, operated by ASR Enterprises. These Terms and Conditions ("Terms") govern your use of our website, products, and services (collectively referred to as the "Services"). By accessing or using our Services, you agree to comply with and be bound by these Terms.

Acceptance of Terms

By using www.asrcctv.in, you signify your acceptance of these Terms. If you do not agree with any part of these Terms, you must not use our warranty support & Services. We reserve the right to modify these Terms at any time, and such changes will be effective immediately upon posting. Your continued use of the Services following the posting of changes will constitute your acceptance of those changes.

Amendments

ASR Enterprises reserves the right to amend these Terms at any time. Any amendments will be posted on this page, and the date of the latest revision will be indicated at the top. It is your responsibility to review these Terms periodically to stay informed of any changes.

Definitions

Key Terms:

Interpretation

In these Terms, unless the context otherwise requires, words importing the singular include the plural and vice versa, and words importing gender include all genders.

Account Registration

Eligibility

To use certain features of the Services, you must register for an account. You must be at least 18 years old and capable of entering into a legally binding agreement to register. By registering, you represent and warrant that you meet these requirements.

Account Responsibilities

You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

Account Security

ASR Enterprises will not be liable for any loss or damage arising from your failure to protect your account information. You may not use anyone else’s account at any time without the permission of the account holder.

Product Information

Product Descriptions

ASR Enterprises attempts to be as accurate as possible. However, we do not warrant that product descriptions or other content on www.asrcctv.in are accurate, complete, reliable, current, or error-free. If a product offered by us is not as described, your sole remedy is to return it in unused condition.

Pricing

All prices are listed in [INR Rupees] unless otherwise stated. Prices and availability of products are subject to change without notice. We reserve the right to limit the quantity of items purchased per person, per household, or per order.

Availability

We make every effort to display the most current and accurate product inventory information. However, the availability of products may change without notice. If a product is not available after an order has been placed, we will notify you and provide a full refund or alternative options.

Orders and Payments

Order Placement

By placing an order on www.asrcctv.in, you agree to purchase the products in your cart. Once your order is placed, you will receive an order confirmation email. This email does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order for any reason.

Payment Methods

We accept various payment methods, including NEFT / IMPS / RTGS / Online Fund Transfer, UPI Payments, Cash (Only for Hyderabad/Secunderabad customers), Cash-On-Delivery (Only for Hyderabad/Secunderabad customers), Card Swipe (Only for Hyderabad/Secunderabad customers, 2% Additional as transaction Charge) and other payment options as indicated on www.asrcctv.in. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your order to that payment method.

Payment Terms

Payment must be received by us before our acceptance of an order. If we do not receive payment, your order will be canceled. We reserve the right to decline any payment method for any reason.

Order Confirmation

Upon receiving your order, we will send an order confirmation email. This email serves as an acknowledgment of your order and includes details of the products ordered, shipping information, and the total cost.

Shipping and Delivery

Shipping Policy

ASR Enterprises ships to various locations. Shipping costs and delivery times may vary depending on the destination and shipping method selected at checkout. Shipping charges will be displayed at checkout before you complete your purchase. We don’t Ship to J&K, union territory. We will not ship to P.O. boxes or APO/FPO addresses.

Delivery Times

Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and destination of the package. These costs will be displayed at checkout before you complete your purchase.

Risk of Loss

All products purchased from www.asrcctv.in are made pursuant to a shipment contract. This means that the risk of loss and title for such products pass to you upon our delivery to the carrier. We will not be held responsible for any lost or stolen packages, but we will assist the customer in filing a claim with the carrier if necessary.

Returns and Refunds

Return Policy

We are Authorized Channel Partners of Brands like HIKVISION, CP Plus, Dahua, PRAMA, BIOMAX, Security Products and we sell only genuine product. These companies do not provide replacement of any product even for DOA. Therefore, we do not provide replacement, we only provide warranty services. As for example, you faced issue with any products and you deposit the faulty product at our Hyderabad Office, we send it to principle company to avail warranty services. Whenever i receive product from company (repaired/replacement), we’ll call to you for self-pick-up or you bare shipping charges to send you the product. As such, these branded company product error is very less (less that 1%). Certain restrictions may apply, and we reserve the right to refuse returns that do not comply with our policy.

Refund Process

Once we receive your return, we will inspect the product and notify you of the status of your refund. If approved, your refund will be processed to your original method of payment. Refunds may take 7 business days to appear on your account.

Exchanges

If you wish to exchange a product, please contact our customer service team to arrange the exchange. Exchanges are subject to product availability. Product should in seal piece condition.

Non-Returnable Items

Certain items are non-returnable; including Cables, Connectors, Stands, Racks, Encloser items Etc.. These items will be clearly marked on our website and are not eligible for return or exchange.

User Conduct

Prohibited Activities

Users of www.asrcctv.in must not engage in activities that are harmful, illegal, or violate the rights of others. Prohibited activities include, but are not limited to:

User Content

You are responsible for any content you post, upload, or otherwise make available on www.asrcctv.in. By submitting content, you represent and warrant that you own or have the necessary rights to use and distribute such content and that it does not violate any laws or infringe on any third-party rights.

Feedback

We welcome your feedback, suggestions, and comments ("Feedback"). By submitting Feedback, you grant ASR Enterprises a non-exclusive, royalty-free, perpetual, and irrevocable license to use, reproduce, modify, and distribute the Feedback for any purpose.

Intellectual Property

Ownership

All content on www.asrcctv.in, including text, graphics, logos, images, and software, is the property of ASR Enterprises or its licensors and is protected by applicable intellectual property laws.

License to Use

You are granted a limited, non-exclusive, non-transferable license to access and use www.asrcctv.in for personal, non-commercial purposes. This license does not include any rights to modify, distribute, or create derivative works from the content on www.asrcctv.in.

Trademarks

ASR Enterprises and all related logos, product names, and service names are trademarks of ASR Enterprises. You may not use these trademarks without our prior written permission.

Privacy Policy

Data Collection

We collect personal information that you provide to us, such as your name, email address, shipping address, and payment information, as well as information automatically collected when you use www.asrcctv.in.

Use of Data

We use your personal information to process orders, provide customer service, improve our Services, and for other purposes described in our Privacy Policy.

Data Protection

We implement appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your data.

Cookies

www.asrcctv.in uses cookies to enhance your user experience. Cookies are small text files stored on your device that help us understand how you use our Services and enable certain features. You can control cookie settings through your browser.

Limitation of Liability

www.asrcctv.in and all content, products and services provided through it are provided "as is" and "as available" without any warranties of any kind, either express or implied. ASR Enterprises disclaims all warranties, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

Limitation of Damages

In no event shall ASR Enterprises be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of www.asrcctv.in, even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify and hold ASR Enterprises harmless from any claims, losses, liabilities, damages, expenses, and costs, including reasonable attorneys' fees, arising out of your use of www.asrcctv.in or your violation of these Terms.

Dispute Resolution

Governing Law

These Terms shall be governed by and construed in accordance with the laws of India/Telangana, without regard to its conflict of law principles.

Arbitration

Any dispute arising out of or relating to these Terms or your use of www.asrcctv.in shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization]. The arbitration shall take place in [Hyderabad], and the arbitrator's decision shall be enforceable in any court of competent jurisdiction.

Jurisdiction

In the event that arbitration is not required, you agree to submit to the exclusive jurisdiction of the courts located in [Hyderabad, Telangana/India] to resolve any legal matter arising from these Terms or your use of www.asrcctv.in.

Termination

Termination by User

You may terminate your account at any time by contacting customer service. Upon termination, you must cease all use of www.asrcctv.in.

Termination by Company

ASR Enterprises reserves the right to terminate or suspend your account, at our sole discretion, for any reason, including but not limited to your violation of these Terms.

Effects of Termination

Upon termination, your right to access and use www.asrcctv.in will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

Miscellaneous

Entire Agreement

These Terms constitute the entire agreement between you and ASR Enterprises regarding your use of www.asrcctv.in and supersede all prior agreements and understandings.

Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent possible, and the remaining provisions shall remain in full force and effect.

Waivers

The failure of ASR Enterprises to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Assignment

You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. ASR Enterprises may assign its rights and obligations without restriction.

Contact Information

Customer Service

For any questions or concerns, please contact our customer service team at support@asrcctv.in or 040-35943184.

Support Channels

You can reach our support team through our online chat, email, or phone support as listed on www.asrcctv.in.

Business Address

ASR Enterprises
#87/2RT, Khaleel Manzil,
Street No.3, S. R Nagar,
Hyderabad-500038


@ ASR Enterprises. All Rights Reserved.